First Electric closes office lobbies until further notice

Electric Cooperative continues preventive measures to help limit the spread of COVID-19 by keeping all lobbies closed until further notice.

 
First Electric’s office lobbies in Bryant, Heber Springs, Jacksonville, Perryville and Stuttgart will remain closed while drive-thru services will remain open at all locations from 8 a.m. to 5 p.m. The Stuttgart office will have a payment drop-off at the front entrance doors.

 
Members who are directly impacted by the coronavirus disease and having trouble paying their bills should call First Electric at 800-489-7405 to make payment arrangements. Disconnected service for non-payment will be temporarily suspended until May 1. Payment assistance may also be available through the Low Income Home Energy Assistance Program. For more information on LiHeap, go to www.firstelectric.coop/payment-assistance.

 
First Electric offers several options for payment, including:

                • First Electric free mobile app – available for download at Apple and Android app stores

                • Online bill payment at https://firstelectric.smarthub.coop/Login.html

                • Paysite kiosks locations at www.firstelectric.coop/paysite-kiosks

                • Pay-by-phone by calling 844-729-3322

                • Automatic bank draft – www.firstelectric.coop/automatic-bank-draft

                • MoneyGram locations at – www.firstelectric.coop/moneygram

• Drive-thru services will remain open at all locations from 8 a.m. to 5 p.m. The Stuttgart office will have a payment drop-off at the front entrance doors.